How to Order | Easy Ordering Process

How to order -

There are many ways to place your order with us.
Whichever method you use, we will endeavour to send the goods as soon as we can.
If special delivery services are required, please call one of reps on the below phone number.

Shop online - www.ema-models.co.uk
E-mail us - sales@ema-models.com
Phone - 020 8761 5333 - Monday to Friday 9am–5pm only
Fax - 020 8761 8796
Post - E.M.A Model Supplies Limited
                 14 Beadman Street
                             London
                  SE27 0DN

Payment options:
For all Online orders we use WorldPay.
We also accept payment over the phone if you do not wish to pay using WorldpPay.
If you wish to pay Via bank transfer, BACS or to open a company account please email us on the above address.
We sadly do not accept PayPal or any other payment options not already stated.

Overseas orders accepted:
Minimum order value £12.00 ( not including VAT) Please use our quote sytem at check out to process postage .
Once complete we will send you an email to confirm payment via our website.
All online payments are made Via WorldPay but we can accpet Bank transfers and BACS Via email.

UK orders:
All orders must be over £12 ( not inlcuding VAT) to be processed online or over the phone.
This does not apply to order in store.

OUTER ZONE CUSTOMERS
Please contact us via email or over the phone for parcels over 2Kg that are goingto the following postcodes:
IV, HS, KA27–28, KW, PA20–49, PA62–78, PH17–26, PH30–44, ZE, BT, IM, TR21–25

POSTAGE:
Sovents Can only be posted With Licenced Couriers.
This will mean parcels with The following items in will be charged extra for postage: PPC-2 & PPC-2P ( Liquid Solvent Cement)
Orders over £40, over a certain weight or over 900mm in length will automaticly go via Parcel Force.
All orders after 1pm (13:00 hours) will be processed the next day (this includes standard post).